FREQUENTLY ASKED QUESTIONS
Are you an authorized dealer?+
Yes. Barber Collectives is an authorized dealer for every brand we carry, including BaBylissPRO, Wahl Professional, JRL, Andis, Gamma+, StyleCraft, Supreme Trimmer, COCCO and Tomb45. That means real warranty coverage and zero gray-market product.
How fast do orders ship?+
In-stock orders placed before 1pm ET on a business day ship within 1–2 business days. US standard delivery typically takes 3–7 business days; expedited options are available at checkout.
Do you ship internationally?+
Yes. We ship to most countries via DHL, UPS Worldwide and USPS International. Import duties and taxes are the responsibility of the recipient.
What is your return policy?+
Unused items in original packaging can be returned within 30 days of delivery for a full refund of the product price. See our Returns & Refunds page for full details.
Is warranty service handled by you or the brand?+
Manufacturer warranty is provided directly by each brand. Because we are an authorized dealer, we can help you open the claim — just email support and we'll coordinate.
How do I track my order?+
A tracking number is emailed when your order ships. You can also enter your order number anytime at /track-order.
Do you sell to barber schools and shops?+
Yes — we work with schools, shops and pro distributors on bulk and recurring orders. Email david@barbercollectives.com with your needs and we'll put together a quote.